Privacy Policy
Last Updated: March 2025
At dexilonverai, we take your privacy seriously. This isn't one of those policies written by lawyers who never spoke to an actual customer. We built this budgeting platform because we wanted something simple, and keeping your financial data secure was non-negotiable from day one.
This document explains what information we collect, why we need it, and what we do with it. We operate under Australian privacy laws, specifically the Privacy Act 1988 and the Australian Privacy Principles. If something here doesn't make sense, reach out — we'd rather clarify than leave you guessing.
Information We Collect
We only collect what's necessary to run the service and help you manage your budget effectively. Nothing more.
Account Information
When you sign up, we need your email address and a password you create. That's it for the basics. Your email helps us communicate with you about your account and send important updates. We don't ask for your life story during registration.
Financial Data You Enter
The whole point of dexilonverai is helping you track spending and stick to a budget. So naturally, you'll enter transaction amounts, categories, notes, and budget targets. This data stays with your account and isn't shared with third parties for marketing purposes.
Technical Information
Like most websites, we collect some technical data automatically — your IP address, browser type, device information, and how you interact with our platform. This helps us fix bugs, improve performance, and understand which features people actually use.
Information from Third Parties
If you connect external accounts or services to dexilonverai, we receive whatever data you authorize those services to share. You control these connections and can revoke access anytime through your account settings.
How We Use Your Information
We use your data to provide the service you signed up for. Here's what that means in practice:
- Processing and storing your budget data so you can access it whenever you need
- Sending you account notifications, security alerts, and service updates
- Analyzing usage patterns to improve features and fix issues
- Preventing fraud and maintaining platform security
- Responding to your support requests and questions
- Complying with legal obligations when required
We don't sell your personal information to advertisers or data brokers. That's not our business model and never will be.
Data Storage and Security
Your data is stored on secure servers located in Australia. We use industry-standard encryption both in transit and at rest. Passwords are hashed and salted — even our team can't see them.
Security Measures
We employ multiple layers of security including firewalls, intrusion detection systems, and regular security audits. Access to user data is restricted to essential personnel only, and all access is logged.
But let's be realistic — no system is 100% secure. While we take extensive precautions, we can't guarantee absolute security. If we detect a breach that affects your data, we'll notify you promptly and explain what happened.
Data Retention
We keep your account data for as long as your account is active. If you delete your account, we'll remove your personal information within 90 days, though we may retain some data longer if required by law or for legitimate business purposes like fraud prevention.
Sharing Your Information
We share your data only in specific circumstances:
| Who We Share With | Why We Share | What We Share |
|---|---|---|
| Service Providers | Cloud hosting, payment processing, customer support tools | Only what's necessary for them to perform their function |
| Legal Authorities | When required by law or to protect rights and safety | Minimum necessary to comply with legal obligations |
| Business Transfers | If dexilonverai is acquired or merged with another company | All user data may transfer to new entity |
All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify. We don't work with companies that don't meet our security standards.
Your Rights Under Australian Law
The Australian Privacy Principles give you specific rights regarding your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide it in a readable format within 30 days.
Correct Information
If any data we hold is inaccurate or outdated, you can request corrections through your account settings.
Delete Your Account
You can delete your account anytime. This removes your personal data from our active systems.
Export Your Data
Download your budget data in a portable format if you want to move to another service.
Opt Out of Communications
Unsubscribe from marketing emails while still receiving important account notifications.
Lodge a Complaint
If you're unhappy with how we handle your data, contact us first. If unresolved, you can complain to OAIC.
Exercising Your Rights: To exercise any of these rights, email us at support@dexilonverai.com with your request. We'll verify your identity and respond within 30 days. There's no fee for most requests unless they're excessive or repetitive.
Cookies and Tracking
We use cookies to keep you logged in and remember your preferences. Some cookies are essential for the platform to function, while others help us understand how people use dexilonverai.
Types of Cookies We Use
- Essential Cookies: Required for authentication and security. You can't opt out of these.
- Functional Cookies: Remember your settings and preferences to improve your experience.
- Analytics Cookies: Help us understand usage patterns so we can make improvements.
You can control cookie settings through your browser, but disabling essential cookies will break core functionality. We don't use advertising cookies or sell cookie data to third parties.
International Data Transfers
Your data is primarily stored in Australia. However, some of our service providers operate globally, which means your data might occasionally be processed in other countries. When this happens, we ensure these providers meet Australian privacy standards or operate under frameworks that provide equivalent protection.
If you're accessing dexilonverai from outside Australia, your information will be transferred to and stored in Australia where our servers are located.
Children's Privacy
dexilonverai isn't designed for children under 18. We don't knowingly collect information from minors. If you're a parent and believe your child has provided us with personal information, contact us and we'll delete it promptly.
Changes to This Policy
We update this policy occasionally as our practices evolve or laws change. When we make significant changes, we'll notify you via email or through a prominent notice on the platform. The date at the top shows when we last updated this document.
Continuing to use dexilonverai after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account before they take effect.
Third-Party Links
Our platform might contain links to external websites or services. We're not responsible for their privacy practices. Once you leave dexilonverai, their policies apply — not ours. We recommend reading their privacy policies before sharing any information.
Questions or Concerns
If something in this policy concerns you or you have questions about how we handle your data, we want to hear from you. Seriously — we'd rather address issues directly than have you worry.
You can also file a complaint with the Office of the Australian Information Commissioner if you believe we've mishandled your personal information. Visit www.oaic.gov.au for more information.